Privacy Policy

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1. Your Privacy Matters

At The Flame Within, we honor your story, your sovereignty, and your privacy. This policy explains how we collect, use, and protect your personal information when you engage with our website, register for services, or communicate with us.

We are committed to protecting your data with care and transparency, in a way that aligns with trauma-informed values, Indigenous ethics, and Canadian privacy laws.

2. What We Collect

We may collect the following information when you interact with our services:

• Your name and contact information (e.g., email, phone number)

• Booking and payment details

• Information you share in registration forms, surveys, or correspondence

• Website usage data via cookies (e.g., how you navigate the site)

We do not collect unnecessary or intrusive information, nor do we track you across platforms without consent.

3. Why We Collect It

We use your information to:

• Provide and personalize our services

• Respond to inquiries and schedule sessions

• Process payments and send confirmations

• Send updates about workshops, offerings, or community events (only if you opt-in)

• Improve the accessibility and functionality of our website

4. How We Protect Your Data

Your information is stored securely, and only accessed by the business owner or authorized team members (if applicable). We use secure third-party platforms for payments and email communications (e.g., Wix, Stripe, MailerLite).

We do not sell, trade, or rent your personal information to others.

5. Consent & Your Choices

By using this site or booking a service, you consent to the collection and use of your data as outlined in this policy.

You can:

• Opt out of marketing emails at any time

• Request access to, correction of, or deletion of your personal data

• Withdraw your consent by contacting us directly

6. Cookies & Website Data

Our website may use basic cookies to:

• Track analytics (e.g., site traffic)

• Save your preferences for smoother navigation

You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

This site may include links to other resources. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental or guardian consent.

9. Policy Updates

This policy may be updated to reflect changes in laws, technologies, or services. The most recent version will always be posted on the website.

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